Student Ombudsman

Mission Statement

The mission of the Student Ombudsman’s Office is to assist students in the navigation of College organizational structure and understanding of policies and procedures in an atmosphere where students, seeking resolution to concerns, can receive information necessary to proceed with the resolution process.

Student Ombudsman

NFCC’s Student Ombudsman provides confidential, informal, and neutral assistance and dispute resolution for students who encounter difficulty on campus with faculty, staff, fellow students, services, programs, and administration. David Paulk is the Ombudsman. He may be contacted at 850-973-9418 and paulkd@nfcc.edu . Mr. Paulk’s office is located in General Classroom Building #8. 

Ombudsman Services

The NFCC Employee Ombudsman serves as a resource to provide confidential, informal, and neutral assistance to students seeking to resolve general concerns.  The Student Ombudsman does not serve as a student advocate, but rather as a guide to assist in the navigation of College organizational structure and understanding of policies and procedures.  Through open avenues of communication the Ombudsman will gather and provide information on resources available within NFCC that may help.

Role of the Ombudsman

• Be a listener
• Be an information resource
• Provide options and processes
• Provide informal assistance in handling general concerns

Why Use an Ombudsman

• Neutral
• Confidential
• Private
• Impartial

When to Use an Ombudsman

• When you don’t know where to go for help
• When you are reluctant to use normal channels for assistance
• When you don’t know the proper procedure to resolve a concern.

Find Out More

David Paulk, General Classroom Building 8. 

Telephone: (850) 973-9418

Email: paulkd@nfcc.edu .